Frequently Asked Questions
Find answers to commonly asked questions about our notary services.
What identification do I need to provide?
All identification cards must be ORIGINAL, current, contain a photo, physical description, signature and serial number.
Identification procedures are mandated by the Texas Secretary of State.
The following forms of identification are acceptable and originals must be presented at the time of signing:
◦ Texas Driver License
◦ Other States Driver’s License
◦ US Military ID Card
◦ Texas ID Card
◦ US Passport
◦ Foreign Passports Stamped by US Customs
◦ Inmate ID Card
The name you will be signing on the document must match or be “Shorter than” the name on your ID. An ID in your maiden name along with a marriage license evidencing your married name is not acceptable.
Example: If document is requiring the signature of John Doe and your ID says John Micheal Doe, that is acceptable.
What should I expect during the notarization process?
During the notarization process, our notary will:
◦ Verify your identity using your government-issued photo ID.
◦ Ensure that the document is complete and that you understand its contents.
◦ Witness your signature on the document.
◦ Apply the notarial seal and signature to the document.
The entire process is straightforward and typically takes just a few minutes per document.
How do I book my notary service?
Scheduling an appointment is easy!
You can:
Call Us- Speak directly with us to book your appointment.
Online Booking- Use our online scheduling tool to choose a convenient time and date.
Email:– Send us an email with your preferred appointment details, and we’ll confirm promptly.
We offer flexible scheduling, including evenings, weekends, and emergency services.
I have to cancel or reschedule, what now?
We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us as soon as possible. We’ll work with you to find a new time that fits your schedule. Note that a cancellation fee will apply according to our cancellation terms.
What documents can you certify a copy?
Original Documents Only
The document must be an original, not a photocopy or another certified copy. A Notary Public must make the copies or personally supervise the photocopying process.
Documents That Cannot Be Copied
A Notary Public may not make certified copies of recorded or filed documents, including:
Birth or death certificates, marriage or divorce records, student transcripts, probated wills, powers of attorney, certificates of naturalization, or real estate deeds and mortgages.
Documents Eligible for Certified Copies
A Notary Public can certify copies of many other types of documents, such as:
Business records, personal letters, social security cards, driver’s licenses, living wills, contracts, photographs, foreign passports, medical consent forms, lease agreements, diplomas, and invoices.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!